Printing, scanning and copying as of 1st February 2021

In the foyer area (in front of the IT service point) of the URZ, printouts can be picked up and scans and copies can be made since 1st February 2021.

Please follow the instructions for making printouts.

Opening hours

Monday to Thursday

08:00 to 16:00


08:00 to 14:00.

How to print something?

Follow the instructions for printing from personal devices, printing via Email or printing via web portal.

After sending the print job, it will be ready for release in the URZ within 72 hours. The costs will be deducted from the print account after the print job has been released.

ATTENTION! Print jobs can only be released in person on site at the campus.

Where can print orders be picked up?

  • At the URZ, opening hours see above
    • IMPORTANT! For the release of print jobs in the URZ the student ID card is required!
  • in the library, opening hours see here
  • in building 40 room K042 (Faculty of Humanities, next to the Kellercafé)

Frequently asked questions

I get the message that my Email has been rejected.

Possibility 1

An Email address from a freemailer such as Gmail, Outlook or others is used. Only Email addresses of the OVGU are allowed as senders.

Possibility 2

The main Email address is not used. The main Email address can be checked at Manage Account.

I get a message that no valid attachments were found.

A Word, Excel or PowerPoint file is probably being tried to print. Only PDF files are accepted. Save the documents as PDF files and try again.

How much print and copy credit do I have?

The print credit can be checked from the OVGU network via

How can I top up the print and copy credit?

Information on how to top up the print and copy credit can be found here.

Can I print from the UBS stick?

No, printing from the USB stick is not possible.

Can I print posters via this method?

No, poster printing is not possible via this method.

On which materials can I print?

Only standard paper (80 g/m²) is available.

Can I print on my own paper?

Printing on your own paper is not possible.

Last Modification: 09.06.2022 - Contact Person: IT-Service