Our IT Service Point is the central point for all matters relating to IT services between customers and the URZ. If possible, user enquiries, fault reports and user requests are processed directly by the Service Point employee. If the problem cannot be solved immediately, a ticket is created in our service ticket system and the corresponding expert in the backend takes care of the problem as quickly as possible.
The IT Service Point is located in building 26.1-003.
You can reach it through the main entrance of the university computer centre (next to the Mensa and opposite the library).